Analysis

Workers say NO to slow technology in the workplace

6th August 2018
Lanna Deamer
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Companies could be risking losing out to competitors during the recruitment process due to workers’ expectations about IT equipment and technology. According to a survey of 1,004 UK workers in full or part-time employment carried out by Probrand.co.uk, as many as 51% would reconsider accepting a job offer if they discovered the technology they would be working with was not up to their standards. 

A further 27% claim that they have had to raise the issue of the software or hardware they have been using as an issue with a previous line manager. 

Of those who said this would put them off accepting a job, older devices (which can sometimes operate slowly) were identified as the biggest issue, with 71% claiming this as a sticking point. More than 1 in 2 (53%) said out of date or archaic software would be an issue.

For 39%, slow internet speeds would be a problem worthy of reconsidering their choice of employment, while 27% felt having to use an operating system they were not familiar with was a problem.

Matt Royle, Marketing Director at Probrand.co.uk, said: “It’s amazing to see the pivotal role IT equipment is playing in the decision-making process when people are deciding whether or not to accept a job offer. However, given how heavily reliant on technology we all are, coupled with a need for flexible and mobile working, it’s not entirely surprising. The evidence shows having to cope with outdated or slow running technology, or an unfamiliar operating system, can cause huge issues with regard to employee satisfaction and productivity."

“Clearly, employers need to carry out regular audits of their IT equipment and - if necessary - update these to ensure new starters are not being presented with old or out of date technologies. This is in business leaders’ interests, as poor technology can have a significant impact on workforce productivity levels.”

According to the data, workers have high expectations of the equipment they have access to for work purposes day to day. The 24/7 nature of communication in workers’ personal lives seems to be transferring through into workers’ professional lives, as almost 1 in 3 (31%) expect to receive a company smartphone.

Meanwhile, devices which allow more flexible working are key for 42%, who expect to have access to a company laptop.

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