Analysis
Flexible Support Agreement Packages Launched By Oxford Instruments
Oxford Instruments Plasma Technology (OIPT) has launched new, flexible and personalised “Oi Service” Flexible Support Agreements to suit its customers’ individual requirements.
OIPT Support Agreements offer numerous benefits, including great cost savings on both time and spares, reduced lifetime cost of ownership due to regular maintenance, and reduced downtime. Additional savings can be made when customers purchase a 3 or 5 year contract.
RecoComments OIPT’s Customer Support Sales Manager, Diane Stubbs, In formulating this new ‘pick and mix’ concept we are encouraging our customers to choose the support that suits them best. This will ensure excellent value support, coupled with the knowledge that customers’ systems are being maintained by highly skilled OIPT Field Engineers.