Lantronix Releases ManageLinx 2.0 for Enhanced Remote Product Servicing and Device Management

Using Lantronix’ patent-pending Virtual Device Network (VDN) technology, ManageLinx enables users to create Virtual IP (VIP) connections between any two points on the Internet without changing the network configuration or application software. VDN allows administrators to restrict access to specific IP addresses. This ensures access to only predetermined devices, an important feature for service personnel who need to securely monitor, manage and control remote devices.



The new version includes customer driven, enterprise class enhancements in flexibility, performance and manageability. Administrators can configure multiple devices with the new command line interface (CLI), greatly improving ease of use and efficiency. Automated backup and recovery operations help reduce staffing hours and cost. The new auditing capability facilitates collection and reporting of significant events on the system, aiding in security compliance.



ManageLinx is easy to deploy and enables service organisations, such as original equipment manufacturers (OEMs) and managed service providers (MSPs), to extend their own remote product service offerings to customers. ManageLinx 2.0 incorporates security features ideal for hosted environments, allowing MSPs to target multiple organisations without incurring additional capital equipment costs.



With ManageLinx, service providers can monitor equipment, diagnose problems, and perform service repairs from a remote location. Virtually every function that once required the physical presence of a technician behind a firewall can be done with ManageLinx. In addition, ManageLinx now provides seamless integration with the DeviceLinx™ and SecureLinx™ network enablement products. This includes the recently released XPort Pro™ device server and the SpiderDuo™ KVM (keyboard video mouse) over-IP solution. With DeviceLinx, virtually any piece of existing or legacy electronic equipment can be managed over a network. When used in conjunction, DeviceLinx and ManageLinx 2.0 comprise a holistic, remote device management and control solution, resulting in a reduced number of physical service calls.



In a recent survey commissioned by Lantronix, 31 percent of US businesses reported plans to cut energy costs and lower carbon footprint by reducing truck rolls in 2009 . ManageLinx is an ideal solution for these organisations. “As companies look to implement green strategies, it’s important they find secure, reliable solutions that enable them to perform duties remotely,” said Jerry Chase, CEO of Lantronix. “Lantronix is committed to providing these solutions and ManageLinx 2.0 is a great proof point of our dedication. We’ve built upon the foundation of our first-generation product, and by leveraging customer feedback, greatly enhanced it with an innovative feature set and technology.”