TeamViewer unlocks a global customer base for SMEs

4th October 2011

ES Admin

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TeamViewer encourages small IT support businesses to reach further afield in Q4. Remote control solutions allow access to the global customer base, which will prove vital for SMEs after the OECD’s recent warnings of slowing economic growth at the end of the year.

Small businesses service global clients

“To survive in today’s economic landscape companies must ensure that they operate at the highest levels of productivity and efficiency. This applies especially to small businesses, often the first affected when world economy is in trouble,” said Holger Felgner, General Manager, TeamViewer GmbH. “Despite tentative growth in Q2 2011, we encourage IT support companies to explore new strategies in preparation for the all-important fourth quarter. Remote control solutions open up a global customer base to support business. There is definitely a trend towards remote control as it helps companies of all sizes to streamline their processes and reduce costs.”

TeamViewer allows IT professionals to share their expertise, 24/7, around the globe. Furthermore, TeamViewer provides the unmatched security and compatibility that this client base requires. All at a one-off, subscription-free price.

Cross platform capabilities

TeamViewer is compatible with platforms used by businesses across all channels. Notably, TeamViewer is a leader in the remote access field through consistent compatibility with both the Windows operating system and Mac OS platforms. Paul Sandon of PJS Networks, testifies to this compatibility.

“Both our clients and engineers consistently mention TeamViewer’s speed and efficiency in establishing a secure connection. Not only that, but TeamViewer is necessary to effectively support MacOS clients - who make up 30% of our business – in the same way that we support Windows users.”
PJS Networks provide technical expertise for a variety of businesses across the UK.

Security guaranteed

When accessing a client’s computer remotely, secure data channels and privacy are essential. Not only is TeamViewer a recognisable brand for customers, it utilises a one-session password generator, and full encryption, based on RSA private-/public key exchange and AES (256 Bit) session encoding. TeamViewer has been awarded numerous certifications of security*, and has recently been nominated for the 2011 Computing Security Awards.