Intercontinental testing for next-gen emergency communications

25th March 2021

ETSI

Lanna Deamer

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ETSI has successfully completed its international emergency communications interoperability testing event. 285 test pairings, with 87% demonstrating interoperability, were run from 22nd February to 5th March 2021, both in Europe and across the Atlantic to assess the compatibility of products for mission-critical public safety services. This remote event was a cooperation between ETSI, EENA, the European Emergency Number Association and for the first time NENA, the 9-1-1 Association.

Vendors of emergency communication equipment connected to test Next Generation 112 and NG9-1-1 technologies, responding to the increasing requirements and demands of content-rich, IP-based emergency calling.

Stakeholders included NGCS vendors, Forest Guide developers, user agents, mobile operators and call handling vendors. Government bodies, policy makers and local authorities also joined in to discuss implementation in their countries. Participants tested components of the emergency communication chain such as location and location-based call routing, audio, video, real time text, policy-based routing and core services based on ETSI TS 103 479, developed by the ETSI EMTEL Special Committee.

“ETSI and EENA are delighted to have collaborated on this milestone intercontinental testing event. Crossing borders and oceans, the event helped to ensure efficient, interoperable emergency communications for all citizens. We believe that the testing will make a significant contribution to public safety in Europe and the USA, driving forward the implementation of lifesaving Next Generation communications in our continents,” said Cristina Lumbreras, Technical Director, EENA and Chair of ETSI EMTEL committee.

“NG112 is already transforming emergency response, improving accessibility to emergency services and allowing interconnections between Public Safety Answering Points. However, for Next Generation communications to function effectively, standardisation and interoperability are crucial," she added.

For the first time, testing sessions were carried out across the Atlantic in conjunction with NENA's ICE 9 event, the first test of emergency call routing across international borders using voice, video, and text to simulate international roaming scenarios. ICE 9 participants validated compliance with current NG9-1-1 and NG112 standards, namely ETSI TS 103 479, gaining knowledge that only collaborative, multi-party testing can provide.

“These first-ever international NG9-1-1 and NG112 tests allow us to evaluate our consensus-based standards internationally,” highlighted NENA President Gary Bell, ENP. “This enables public safety to not only interoperate internationally, but also to expand the field of technical solutions available to organizations in the United States and Europe.”

To enable this fully remote Plugtests, HIVE nomad solutions have been deployed in the US for a transatlantic link. HIVE is the Hub for Interoperability and Validation at ETSI providing remote access to all participants. Based on Firewall/router equipment, HIVE is totally independent, aside from ETSI infrastructure, and managed by its own rules and constraints.