GL Releases PacketProbe - A CPE Based VoIP Monitoring Solution

23rd July 2010

ES Admin

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GL Communications Inc., announced today the release of its latest packet product PacketProbeTM - A CPE based VoIP Monitoring Solution. Addressing a press conference, Mr. Jagadish Vadalia, Senior Manager, Product Development said, “GL's PacketProbe™ is an advanced CPE (Customer Premise Equipment) based VoIP monitoring reporting and diagnostic appliance, stemming from GL’s suite of market leading voice analysis tools. It can fit seamlessly into any existing standards based management or reporting environment, such as SNMP or RADIUS. PacketProbes™ can provide vital voice call quality statistics, Call Detail Records and Quality of Service metrics at the end of each call. Optionally, GL offers its own Monitoring and Reporting System called PacketScanWEB™”.

He added, “PacketProbe™ can be used to ensure successful deployments, and can also be used to help with network design, ensuring that the most efficient topologies are implemented. Additionally, PacketProbe™ can be used for ongoing network management to allow for maximum customer uptime and to allow the Service Provider to meet or exceed their Service Level Guarantee”.

Mr. Vadalia further added, “PacketProbe™ can be integrated into an intelligent third-party network device, like a router for example, or it may be deployed as a stand-alone appliance. As a stand-alone appliance, PacketProbe™ is completely transparent to your existing network and is able to interface with WAN or LAN. It can even function as the demark point between WAN and LAN. In any scenario it passively monitors VoIP traffic and produces real-time per call and per-stream voice quality metrics necessary for network administrators to isolate and diagnose voice quality problems”.

He added, “PacketProbe™ has the real-time monitoring and reporting capability and can report call metrics to a local console or to a centralized database via industry standard protocols like TCP/IP, SNMP, and RADIUS. A Network Management System (NMS) like GL’s PacketScanWEB™ would then allow many simultaneous users to read and query the database using a conventional web browser. Multiple PacketProbes™ coupled with GL’s PacketScanWEB™ can provide complete and immediate network-wide voice quality visibility”.