Speeding up the adoption of AIOps in the Nordics

Headquartered in Finland, TietoEVRY employs 24,000 consultants and services experts globally serving enterprise and public sector customers in more than 90 countries. These organisations must ensure the modernisation and performance of critical business systems and applications, which is why TietoEVRY is investing in its Next-Gen Enterprise Services. AIOps is essential to this process.

AIOps leverages a broad set of technologies, including machine learning, network science, combinatorial optimisation, and other computational approaches, for solving everyday IT operational problems at scale. 

“Next-Gen Enterprise Services is one of our top strategic priorities, and the OpsRamp platform is a vital part of this offering,” said Olli Pirttijarvi, head of Nextgen Enterprise Services at TietoEVRY.

“We see a big opportunity in the Nordic region and with our customers around the world to help streamline IT operations using AI. After vetting all the solutions, we feel the OpsRamp platform is the best fit for our customers.”

AIOps from OpsRamp includes several features that automate and streamline IT operations, including inference models, intelligent alerting, alert correlation, alert escalation, auto-incident routing, and auto-remediation. It enables users to proactive see, contextualise, and organise alerts and deal with them before they become problems.

TietoEVRY’s Next-Gen Enterprise Services offering aims to modernise customers’ IT infrastructure and maximise efficiency in operations while continuously improving and automating customers’ IT landscapes. AIOps is at the core of this pursuit. Similarly, AIOps will help intelligently operate hybrid multi-cloud ecosystems: “Enterprises are in transition to cloud. In that journey they need seamless digital operations all the way from legacy to multi-cloud,” said Alberto Valero, head of cloud and infra strategy, portfolio and sales at TietoEVRY.

“The Nordic market for AIOps is growing fast, and TietoEVRY is the leading systems integrator in the region,” said George Bonser, vice president of EMEA at OpsRamp.

“We look forward to getting them trained in the use of our platform, and helping their customers maintain the availability and performance of critical systems.”