Collaboration to advance automation processes

Automation Anywhere is a leader in RPA technology, demand for which has grown significantly in the last year as companies seek to increase efficiency and cost savings within their organisation. Software AG’s brings tools to manage automation as RPA continues to become more commonplace.

“The substantial benefits of intelligent automation technology are becoming more significant for organisations to increase productivity and enhance business resiliency, so it’s important to have the right tools to manage them from beginning to end,” said Griffin Pickard, Director of Technology Alliance Program at Automation Anywhere. “We’re excited to collaborate with Software AG, together we can deliver critical tools that organisations can leverage to streamline workflows and maintain business continuity.”

Automation begins with process mining, to identify processes that require automation. ARIS process mining helps reduce bottlenecks, such as lots of activity landing in one inbox, as well activities that are unnecessarily resource intensive, for instance where humans might need to review lengthy documents for basic information. Too many projects miss this step and automate processes unnecessarily. Task mining tools – such as Discovery Bot from Automation Anywhere – then analyse how employees interact with these processes to learn how best to automate them. Once the robotic automation has been designed and rolled out, ARIS process management helps to monitor how effective those robots are. This helps make sure that the new ‘robotic workers’ are up to date with the right ‘skills’.

Marc Vietor, head of Business Transformation at Software AG, added: “If RPA is effectively a member of the workforce, ARIS is the HR department to look after them. It’s important that businesses have the visibility to not only spot good opportunities to automate manual processes, but that they can optimise and develop their robotic processes too. If the platforms or applications that the robots work with change, something has to spot whether they can cope with that change. In the same way that if a human’s job role changes, the business lead is there to ensure the right guidance training is provided to manage that transition. The combination of Software AG and Automation Anywhere creates a complete package for businesses transformation end-to-end.”