AI and bot-ready architecture on show at TTE 2017

Already in use by some of the global travel industry giants, TravelBox is complemented by products such as TravelBox Surf, an online solution that combines personalisation, intelligent search capability and additional post-booking functionality.

In addition, CodeGen’s Adaptive Personalisation Engine, suitable for travel companies offering tailor-made experiences and advanced personalised recommendations, is powered by Artificial Intelligence and a powerful ontology engine. The TravelBox Surf software incorporates natural language search and understands customer needs, allowing better merchandising of product and ancillaries and not simply responding within a pre-determined framework.

Bharat Patel, President, Sales, Marketing and Commercial, CodeGen, explained: “CodeGen is proud to continue to be at the forefront of global travel technology innovation. With our continued investment in research and development plus a focus on evolving offerings with personalisation, artificial intelligence and bot-ready capabilities, it’s an exciting time and we are looking forward to showcasing our latest solutions with the visitors at this year’s TTE.”

The technology on display at TTE from CodeGen includes:

• TravelBox Surf – a multi-device web application which via its advanced algorithms and robust architecture, delivers superfast personalised holiday propositions and post booking management facilities
• Review Spotter – a new intelligent review platform which understands the natural language and semantics of travel reviews shared by customers
• Adaptive Personalisation Engine – this engine, will expedite the booking process for the customer while enhancing conversions and retention
• Artificial Intelligence and bot ready architecture – find out more about how CodeGen is powering the technical landscape of business with robust, futuristic technology

CodeGen is exhibiting at Travel Technology Europe 2017 (Olympia London, 22^nd-23^rd February 2017) on stand T6.