Uson Videoconferencing for Custom Electronics Products Leak Detection Systems Announced

Joe Pustka, one of the top managers of Uson’s technical support team who helped pioneer the videoconferencing capability explains that details of part geometry, sealing locations, elasticity and other part characteristics are greatly facilitated by shared and simultaneous viewing of the parts for which a leak detection solution is sought. Pustka says, “Uson goes to great lengths to ensure that quality control engineers, responsible process engineers and the entire customer team impacted by the specifications of the leak detection equipment have a detailed understanding of various equipment and fixture options and how these will affect cycle times, gage R&R and measurement accuracy. These video consultations not only allow us to have the feel of face-to-face meetings and eyeball-to-eyeball discussions, but also speed up design of best-match leak detection solutions.“

Pustka continues, “Uson would never say, for example, that a test sensor delivers the same accuracy in a test lab as it does in one or another production line—that’s simply misleading. Many factors interact with the test sensors in real plant conditions. Often the geometry of a part dictates how we approach developing an application match and being able to explain and discuss the pros and cons of various approaches while we are all looking at the same part is unbeatable. Yes, anyone is welcome to come to our leak test applications laboratories for in-person consultations at any time. However, most are too busy to hop on planes and take time away from their many other duties. Now, we can have one video call or as many as required to ensure everyone is talking about the same part, the same leak detector, the same fixture designs, etc.”