Texas Instruments opens Customer Support Center in Prague

The Prague Customer Support Center is the second such Center that TI has created in the region, building on the success of its existing Center in Freising, Germany. Both Centers, accessible through a single, toll-free number, offer design engineers the possibility of easily reaching TI product information and technical support, providing rapid access to an expert TI engineer in one of ten languages spoken in the region. Specifically targeting Eastern European countries with support in Polish, Czech, Hungarian and Russian, the new Customer Support Center in Prague is the latest addition to TI’s extended support for customers in these countries, adding to a recently-launched Russian language website, Russian-language training sessions and the latest TI Developer Conference held in Moscow in April this year.

“TI’s strategy is to be as close to its customers as possible,” said Jean-Francois Fau, TI President Europe, Middle East & Africa (EMEA). “Making it easier for engineers to reach TI technical experts that speak their language is an essential element of our strategy, and as the new Eastern European markets continue to grow, we will continue to enhance our support levels to accelerate our customers’ success.” Headquartered in Dallas, Texas, TI has over 30,000 employees worldwide and its revenues in 2006 exceeded $14 billion. Its operations in Europe, Middle East and Africa (EMEA) include offices in 19 countries, with 12 research and development centers and an advanced BiCMOS/CMOS wafer fabrication facility in Freising, Germany.