Analysis
P D Circuits Hires Customer Service Manager
P. D. Circuits, Inc., specializing in delivering the highest quality PCBs, technical support and service to OEM and EMS companies worldwide, has appointed Deb Gerardi as its Customer Service Manager.
I amIn her new role at P. D. Circuits, Deb’s primary responsibility is to ensure that the Customer Service department meets or exceeds the expectations and requirements of P. D. Circuits’ customers. She ensures that all aspects of customer service are performed accurately and in a timely manner according to company standard operating procedures, and that the department provides the flexibility that customers need.
“We are excited to have Deb join our team as Customer Service Manager. Her industry experience and drive for uncompromising quality of customer service make her the ideal person for the job. We look forward to adding her leadership talents to our strong team,” commented David Wolff, President of P. D. Circuits.
Deb is a sales, customer service and operations professional with an extensive track record in operating, maintaining and servicing customer accounts and Web applications, resulting in increased productivity and customer satisfaction. She holds a Bachelors of Science in Business and Marketing from Southern New Hampshire University and CAD Certification from Northern Essex Community College.
Deb brings more than 25 years of industry experience in sales and customer service from respected companies including Advanced Reproductions, Agfa and Sanmina-SCI Corporation.