New chargeback representment reseller programme announced

The new Chargeback Representment tool, built on 13 years of Verifi’s expertise, is a browser-based dispute management solution that enables merchants and solution providers to efficiently import, track, build effective responses, and export chargeback disputes seamlessly to the appropriate acquirer/processor. 

“We are very excited to expand use of Self-Service Chargeback Representment to solution providers throughout the payments industry,” said Matthew Katz, CEO of Verifi. “Our new self-service representment solution has been enthusiastically received by early adopting merchants, and enabling resellers to help maximise chargeback wins for their clients will add great value to their services, increasing revenue across their portfolio.”

Self-Service Chargeback Representment is available for solution providers to manage chargebacks for their merchant clients, or to extend to merchants as a SaaS, single login platform. Self-Service Representmentenables thorough management of all dispute cases through a simple web-based portal.

Dynamic features include on-screen expert guidance for best responses to maximise chargeback wins, customisable dispute case templates, case prioritisation to support efficient workflow across dispute management teams, and intuitive dashboard access to in-depth, real time reporting.