Analysis
Multitest Offers MT Pro Support Program
Multitest introduces the MT Pro Support Program for complete after-sales support. The MT Pro Support Program encompasses the complete after-sales support services offered by the company. Currently, the program includes the Recommended Spare Parts Lists, the Top-X List and the Preventive Maintenance Kit Program.
The The Top X-List is a spare part order process that fully leverages cost saving opportunities. Multitest derives the data of the actual spare part orders directly from the Multitest ERP system and provides reports by site or globally. Based on the information from the Top X-List, the spare order process can be optimized for high-quantity discounts.
The last component of the Pro Support Program is the Preventive Maintenance Kit Program (PM Kits). Based on a customized analysis, all parts for the PM are available. The PM Kits are configured according to specific customer requests. Experienced Multitest staff may support with preceding health checks. The PM Kit Program simplifies equipment maintenance as well as the spare order process and administration. Additionally, volume discounts can be leveraged. The well-planned PM procedure minimizes downtime and substantially improves the efficiency of the test handlers