Analysis

Mirtec Selected To Receive The 2011 Frost & Sullivan Global Customer Service Leadership Award

3rd May 2011
ES Admin
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MIRTEC, “The Global Leader in Inspection Technology,” is the recipient Frost & Sullivan’s 2011 Global Customer Service Leadership Award for the SMT Inspection Equipment market. MIRTEC was selected based on its superior quality and timeliness of service, impact of service on customer value and cost of service.
“We at MIRTEC take pride in producing the most technologically advanced AOI systems in our price class. Furthermore, we recognize how important it is to back these exceptional products with a strong global sales and service organization. The fact that MIRTEC was selected to receive this distinguished award justifies all of our hard work throughout the year. It gives me great pleasure to accept this award on behalf of all of our dedicated MIRTEC employees for their outstanding performance,” said Brian D’Amico, president of MIRTEC’s North American Sales and Service Division.



MIRTEC’s ability to understand customer requirements, develop solutions, and consistently deliver on customer requirements set it apart in the SMT inspection industry. The ability to maintain customer loyalty through distinctive, innovative, and value-added products has helped MIRTEC reinforce its position among the top competitors within the SMT inspection equipment market. The company’s aim to build and enhance its existing capabilities and service offerings based on customer demands has helped MIRTEC receive the 2011 Frost & Sullivan Global Customer Service Leadership Award in the SMT Inspection Equipment Market.



Frost & Sullivan is in its 50th year in business with a global research organization of 1,800 analysts and consultants who monitor more than 300 industries and 250,000 companies. The company’s research philosophy originates with the CEO’s 360 Degree Perspective™, which serves as the foundation of its TEAM Research™ methodology. This unique approach enables Frost & Sullivan to determine how best-in-class companies worldwide, such as MIRTEC, manage growth, innovation and leadership.

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