Analysis
Mirtec Selected To Receive The 2011 Frost & Sullivan Global Customer Service Leadership Award
MIRTEC, “The Global Leader in Inspection Technology,” is the recipient Frost & Sullivan’s 2011 Global Customer Service Leadership Award for the SMT Inspection Equipment market. MIRTEC was selected based on its superior quality and timeliness of service, impact of service on customer value and cost of service.
“WMIRTEC’s ability to understand customer requirements, develop solutions, and consistently deliver on customer requirements set it apart in the SMT inspection industry. The ability to maintain customer loyalty through distinctive, innovative, and value-added products has helped MIRTEC reinforce its position among the top competitors within the SMT inspection equipment market. The company’s aim to build and enhance its existing capabilities and service offerings based on customer demands has helped MIRTEC receive the 2011 Frost & Sullivan Global Customer Service Leadership Award in the SMT Inspection Equipment Market.
Frost & Sullivan is in its 50th year in business with a global research organization of 1,800 analysts and consultants who monitor more than 300 industries and 250,000 companies. The company’s research philosophy originates with the CEO’s 360 Degree Perspective™, which serves as the foundation of its TEAM Research™ methodology. This unique approach enables Frost & Sullivan to determine how best-in-class companies worldwide, such as MIRTEC, manage growth, innovation and leadership.