IPC releases Quality Benchmark Study for Electronics Assembly

This global study provides valuable benchmarking data to electronics assembly companies interested in comparing their quality measurements to those of the industry worldwide. Aggregate data within the study represent 59 electronics assembly companies of all sizes – both original equipment manufacturers (OEMs) and contract electronics manufacturers (EMS companies) – worldwide.                                                                  

Measurements covered in the study include product type production, product usage classes, product applications, quality control methods, use of various tests, and defect rates.  

Customer satisfaction and supplier performance measurements are also covered in the study, including rates of customer returns and returns due to product failure, and rates of on-time delivery.

The industry's adoption of major quality certifications is also reported.

High-level data from the study show:

• Complexity is increasing for many companies
• General quality tools and certifications are evolving
• Test methods continue to evolve
• Companies are facing significant internal challenges
• Despite internal and external challenges, overall quality performance to customers has improved

The 55-page report is available for sale to IPC members for $714 and to nonmembers for $1,389.

For more information or to purchase the report, visit the IPC Online Store.