AMX’s product recognised by Frost & Sullivan

AMX developed 90 new products in 2011 and all of them were commercially launched the following year; these products were responsible for nearly half of AMX’s revenue in 2012. The company’s products are solution-driven and dedicated to 12 vertical markets in the non-residential buildings space. Moreover, they can be mixed and matched to make a complete solution, a niche solution, or a standalone solution.

“To once again receive recognition from a company of Frost & Sullivan’s stature is an honour,” said Kevin Morrison, managing director and vice president, AMX Europe. “To be commended for growth is notable at any time, but to receive such commendation in the face of the recent economic climate is a tremendous achievement and one of which I am extremely proud. It is testament to the scope of our product innovation, the strength of our customer service offering and the commitment of our team, and we are truly thrilled to accept this award.”

AMX’s software architecture is scalable, and manages multiple devices within buildings and campuses across the globe. AMX focuses on the flexibility of a facility and acts as intelligent glue, pulling all the high-performance technologies together and interfacing with various forms of building automation.

AMX’s hardware products cater to networking, interfacing, communication, digital signage, and media distribution. Its Rapid Project Maker (RPM) helps design, configure, and deploy its systems within an hour, while its Resource Management Suite (RMS) communicates to building automationand mechanical, electrical, and plumbing systems with a scalability of up to 33,000 devices.

“The technology backing these products is unique, yet simple, and is easy to deploy as well as interface,” said Frost & Sullivan Research Analyst Balaji Anand Sagar. “Certain parts of the RMS are specialised for particular markets. This strategic end-user segmentation and placement gives the company a technical edge over its competitors.”

AMX has partnerships with 1,700 system integrators across the globe; all of its European sales have come entirely through its channel partners. AMX also offers training courses through its AMX University, where both customers and dealers can sign up for the AMX-certified expert (ACE) program and/or the AMX solutions master (ASM) program. These programs are indicators of AMX’s keen focus on quality control.

“AMX continuously builds and updates its hardware and software products, taking into account even the tiniest details, whether it is for automating a single room or a whole building,” noted Sagar. “AMX systematically trains its technology partners and works in close collaboration with system integrators to assure 100 percent quality control in the sales channels.”

Frost & Sullivan Best Practice Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.