Focus groups for customer feedback on Industrie 4.0

Frost & Sullivan believe, however, that there is a missing link within this chain, which includes product inception to design, manufacturing, services and even refurbishment. The company believe that to improve Industrie 4.0, end-user perspective needs to be understood. Frost & Sullivan is therefore organising focus groups to gain customer feedback and improve the platform, which industrial vendors are currently trying to incorporate within their product framework. 

“Industrie 4.0 is fully set to answer the challenges lying ahead. An enormous transformation in the industrial landscape can be foreseen. Companies that fail to pre-empt this transformation will be left behind. Their products or solutions may become obsolete and eventually disappear”, explains  Muthukumar Viswanathan, Industrial Automation & Process Control Practice Director, Frost & Sullivan.

“In order to remain profitable in the current competitive landscape, companies and value-chain participants should adapt to the changes by applying radical transformations both in business and technological aspects. Suppliers will need to reinvent their process operations and other capabilities in order to sustain in the rapidly evolving market”, explains Mr Viswanathan. “There will be new and unconventional companies with radically new business models making a foray into the industrial space. Traditional industry boundaries are rapidly blurring owing to the nature of applications that may sprout up during the course of Industrie 4.0”.