one.com companion app provides increased security

Increased security for subscription owners

With the launch of one.com's new Companion app, the company's global customers can get quick personalised support with an added layer of security. The Companion app includes customer verification functionality, where customers are verified by logging in to the app. Before any sensitive information is shared, the subscription owner, if different from the user, will need to approve the request with a swipe. That way, support can be provided quickly and safely. It’s a great way for small businesses to collaborate with freelancers or agencies around their website.

"To further secure our customers’ digital presence, the Companion app is also set up to provide a second level of verification, when customers login into the one.com universe of services. Instead of cumbersome codes via SMS, the customer can with a swipe of their finger verify that they want to login in,” said Chief Product Officer Morten Grauballe.

Account notifications for better security and payment reminders

Another safety-enhancing function is a notification feature, notifying customers about:

• When domains are suspended
• Changes to the account/login email
• Account access from different countries
• 6 days left to payment date, if no recurring payment has been saved

Website statistics and sales insights at your fingertips

Website performance is crucial for any website owners. The Companion app enables customers to stay updated about how their websites and online shops are performing. Customers with website plans can now see how many visitors their website gets, average session duration, device type, and top 3 countries their visitors are from.

Customers with e-commerce websites get sales insights, including orders, revenue, and weekly bestsellers. That way, customers always have important performance data at their fingertips. More website performance insights are coming throughout 2022.

Customers can also get helpful tips on how to succeed online from the newly released one Academy, already available in the current version of the app.

The Companion app is free and now available in both Google Play and Apple App Store.

You can read more about the Companion app here.