RPA solution for fast processing of COVID-19 tests

Kryon’s RPA solution automates a critical process of uploading COVID-19 test results to Clalit’s centralized database from eight separate laboratories distributed throughout the country. The testing is often administered by Magen David Adom (MDA), Israel’s national emergency pre-hospital medical and blood services organization, and then transferred to one of Clalit’s laboratories.

Each lab performs between 500 and 800 patient tests a day, after which laboratory workers take up to 10 minutes to manually enter and verify the data integrity of each test. An automated process where robots process and verify records was developed in just 12 hours. Demonstrating an exponential increase in efficiency and accuracy, Kryon’s robots process each record in less than one second, enabling Clalit to provide top-quality healthcare that quite literally saves lives.

Moshe Sade, Head of the Information Systems and Digital Division at Clalit, said: “Using RPA technology implemented by Kryon and Clalit IT teams, we were able to make a tremendous leap in our testing efficiency, ensuring that results are processed quickly and without error.

“This certainly has a significant impact on combating the coronavirus as more civilians receive rapid diagnostic care and fast and accurate lab results.” The resiliency of our country’s healthcare system is a testament to the frontline doctors, nurses, and technicians risking their own lives. Thankfully, companies like Kryon demonstrate the same level of dedication and do everything in their power to stop COVID-19. And the evidence for that - from being introduced to Kryon to a fully integrated solution in less than a week was nothing short of miraculous for us.”

Harel Tayeb, CEO of Kryon, added: “COVID-19 has had a profound effect on the healthcare industry in Israel and around the world. Having already assisted other healthcare and financial services providers with similarly urgent projects, we were familiar with the challenges Clalit faced, and we knew that RPA could be a silver bullet.

“Building the process in only 12-hours, our combined teams were able to develop and successfully launch a solution that seamlessly integrates systems which were never designed to work together. Now, Clalit can be confident that every test result is processed rapidly and accurately, so they can focus on delivering lifesaving medical care to those in need rather than worrying about data entry. Undoubtedly, automation programs which combine digital workers with human workers will be the foundation for the way we all will do business in the post-Coronavirus era.”