COVID-19 Task Force provides strategic business support
Powerbox is not only working diligently to reduce the risk inherent to the COVID-19 to the ecosystem, but equally to ensure that its customer support and service continue without interruption. PRBX Standard and Custom power solutions are used in medical equipment such as ventilators, infusion-pumps, remote patient monitoring, anesthesia machines, ultrasound, MRI and mobile X-ray equipment.
Without a Power Supply Unit (PSU), nothing works. So the PSU is a critical component in all of these equipments. In close cooperation with its customers, and with the highest level of priority given to maintaining medical equipment whilst maintaining service to all of its customers, PRBX has set up a dedicated COVID-19 Task Force to guarantee business continuation during this difficult period.
Powerbox (PRBX) stands united in a global crisis that is evolving daily, impacting each and every one of us including our families, friends, and communities. The company's prime concern is the health and safety of its employees, customers, and partners. That commitment covers everything, from making sure PRBX are doing their part to 'stop the spread', to maintaining business continuity so that customers and partners don’t have to worry about theirs.
PRBX are operating effectively with most employees working remotely. Maintaining a high degree of safety, the company have reinforced some of its workforce in European manufacturing facilities; and have implemented actions to scale operation and meet critical customer demand; and should the need arise, PRBX have business continuity plans that address the potential impact of this crisis.
The company are confident that they can continue to deliver the highest service levels complete with the care and attention expected by customers. In many regions, PRBX employees are considered essential because they support customers engaged in the race to help medical care fight COVID-19, where all PRBX departments are working closely and supporting each other to bring the highest level of service to customers.
“In these extraordinary times, PRBX is committed to the health and wellbeing of our families, colleagues, customers, and partners who together make PRBX part of a global community. It is our top priority to maintain the business continuity needed to provide support and service to all our customers around the world.” said Tatsuo Yamamoto, Powerbox (PRBX) CEO.
In Europe and Asia, PRBX logistic teams are working hard to ensure they get strategic components and sub-assemblies needed to manufacture the much-needed PSUs. In the event of specific component shortages resulting in it not being possible to complete certain products, the company's R&D and Product Management teams are able to work closely with customers to provide alternative solutions from PRBX or COSEL product ranges.
Some of the company's customers’ medical equipment require very specific, custom designed PSUs to meet unique requirements and specifications. For those, it is business critical to avoid disruption of their supply chain and for that purpose, PRBX has expanded its Swedish manufacturing workshop, bringing in additional resources including support from their manufacturing team at Bremen, Germany.
Part of The Cosel Group, the PRBX portfolio spans Commercial Off-The-Shelf (COTS) Point-of-Load to multi-kilowatt, fully customised power solutions offering a broad range of solutions to support medical and para-medical applications. PRBX are committed to the highest level of support to customers, simultaneously helping to protect the community. As an example, PRBX has donated protection masks to the Norrköping hospital in Sweden and our regional offices engaged in local activities.
By working together, we will all get through this together.