Situational awareness system planned for the Helsinki Metro

“We are delighted to expand our long-term cooperation with Helsinki City Transport on developing smart and safe public transport in the Helsinki metropolitan area. Rapidly growing urbanisation challenges public transport operators throughout the world to find solutions that can provide enhanced operational control and tools to increase safety in public places. Adding situational awareness through intelligent public transport systems is one of the key methods the operators can use to reach the target,” stated Esa Harju, Head of Teleste’s Video Security and Information Business unit.

During recent years, the Helsinki Metro has undergone several upgrades and major extensions. Today, it includes more than 20 stations in Helsinki and its neighbouring cities and serves the capital region of Finland with hundreds of thousands of daily rides. Every year, over 80 million passengers and commuters travel on the system, which forms the northern-most metro in the world.

Keeping the safety and security of the passengers and the entire metro system in mind, Helsinki City Transport is adopting Teleste’s S-AWARE platform to develop their response capabilities and to ensure a high service level, e.g., during possible security failures, alerts and states of emergency, as well as in other complex or critical situations.

“Helsinki Metro is being developed to bring seamless mobility to the growing metropolitan area. At Helsinki City Transport, our mission is to continue building an increasingly effective and highly functional metro system that provides a safe and attractive travelling experience for our customers in their everyday life,“ said Ville Lehmuskoski, CEO, Helsinki City Tranport.

Teleste S-AWARE platform has been designed to help enhance efficiency, safety and security in public transportation, airports, critical infrastructure and in the governmental sector. The platform works by collecting real-time information from various subsystems, data sources and sensory inputs, and it displays a unified and real-time view of the whole operational infrastructure. This provides improved understanding of what is happening in the surroundings and creates grounds for sharp and efficient decision-making.

In addition, the platform can be used to pre-define automated operating procedures for efficient and smart incident management, hence ensuring that correct action is immediately taken when unexpected incidents occur. The advanced reporting, debriefing and training tools ensure that the system can be used to project future events and be prepared for exceptional situations.

Teleste’s deployment to Helsinki City Transport will also enable efficient use of the system for multiple other operators, including the police, fire and rescue forces, Helsinki Regional Transport Authority, and the cities of Helsinki and Espoo. Delivering the right information to the right people at the right time, the system is harnessed with high information and data security that guarantees protection from any unauthorised access.