Established retailers such as Amazon and John Lewis are making a big splash in the home improvement and maintenance market. They have created similar services, where consumers can book a wide variety of tradespersons (such as plumbers, electricians, decorators, and gardeners) directly from their website, app or call centre.

Burdened by stress and a lack of time, Brits now more than ever crave convenience and speed in various aspects of their lives. One area where this is particularly true, is within their home environment. Individuals are therefore gradually adopting smart home technology which they can remotely control through their smartphones and tablets to facilitate a ‘connected home’.