Agilent Technologies’ Electronic Measurement Products Score Highest in Quality Study

Products included spectrum and signal analyzers, signal sources, network analyzers, and wireless one-box testers.

“We are committed to always delivering reliable, long-lasting products to the marketplace, and it shows in our record of continually enhancing product quality,” said Eric Taylor, Agilent vice president, Electronic Measurement Group, Customer Experience and Quality. “Taking our commitment one step further, we also have developed the Agilent Advantage program, which provides even more value to our customers – beyond just the product.”

About the Agilent Advantage

Agilent continually invests in technologies and best practices to make its products and services the true marketplace measure of quality. These investments occur in six key areas.

o Safety and regulatory compliance (ensuring that all products meet applicable safety and regulatory requirements).

o Product specifications (ensuring all products meet or exceed published specifications).

o Standards conformance (ensuring the effectiveness of business management systems by meeting ISO 9001, the quality-management standard of the International Organization for Standardization).

o Customer satisfaction (monitoring and improving the customers’ total experience).

o Partner requirements (holding suppliers, partners and contractors accountable to established quality requirements).

o Conduct and privacy (treating customers according to Agilent’s Standards of Business Conduct and privacy policies).